Managed services

Staffing a 24/7 IT Support department is expensive and often unnecessary depending on the size of our business. Outsourcing your cloud managed services will enable you to control your maintenance costs while enhancing and ensuring the continuity of your business operations. With Technofy Managed Services, you:

Pay a predictable monthly cost
Make sure your cloud is managed, monitored, scanned, secured around the clock
Get clear SLA levels and performance indicators, with faster response times
Have a trusted partner to deal directly with AWS vendor

Managed services - pricing

Startup

€500

per month

Ticket allowance/month

Dedicated account manager

Business hour monitoring *

24/7 monitoring

Response time - help

Max next day

Response time - impaired

Less than 8 hours

Supported languages

English

Improvement allowance **

Booster weeks ***

Initial diagnostic review

€500

SME

€1500

per month

Ticket allowance/month

Dedicated account manager

Business hour monitoring *

24/7 monitoring

Response time - help

Max 8 hours

Response time - impaired

Less than 4 hours

Supported languages

English

Improvement allowance **

1 day

Booster weeks ***

1 week / €450

Initial diagnostic review

Best seller

Corporate

€3500

per month

Ticket allowance/month

Dedicated account manager

Business hour monitoring *

24/7 monitoring

Response time - help

Max 4 hours

Response time - impaired

Less than 2 hours

Supported languages

English / French

Improvement allowance **

2 days

Booster weeks ***

2 weeks / €400

Initial diagnostic review

Enterprise

€6000

per month

Ticket allowance/month

175

Dedicated account manager

Business hour monitoring *

24/7 monitoring

Response time - help

Max 2 hours

Response time - impaired

Less than 30 mins

Supported languages

English / French

Improvement allowance **

4 days

Booster weeks ***

4 weeks / €400

Initial diagnostic review

* Monday to Friday from 08:00 to 18:00 CET (excluding national holidays)
** Pooling If no critical incidents (level 3) in a month
*** Booster weeks per quarter

Interested to hear more?

Get in touch or book a call with the right person on our side, we will be glad to help.

Managed services