Managed services

Staffing a 24/7 IT Support department is expensive and often unnecessary depending on the size of our business. Outsourcing your cloud managed services will enable you to control your maintenance costs while enhancing and ensuring the continuity of your business operations. With Technofy Managed Services, you:

  • Pay a predictable monthly cost
  • Make sure your cloud is managed, monitored, scanned, secured around the clock
  • Get clear SLA levels and performance indicators, with faster response times
  • Have a trusted partner to deal directly with AWS vendor

Managed services - pricing

Startup

€500
per month
Ticket allowance/month
20
Dedicated account manager
Business hour monitoring *
24/7 monitoring
Response time - help
Max next day
Response time - impaired
Less than 8 hours
Supported languages
English
Improvement allowance **
Booster weeks ***
Initial diagnostic review
€500

SME

€1500
per month
Ticket allowance/month
50
Dedicated account manager
Business hour monitoring *
24/7 monitoring
Response time - help
Max 8 hours
Response time - impaired
Less than 4 hours
Supported languages
English
Improvement allowance **
1 day
Booster weeks ***
1 week / €450
Initial diagnostic review
Best seller

Corporate

€3500
per month
Ticket allowance/month
75
Dedicated account manager
Business hour monitoring *
24/7 monitoring
Response time - help
Max 4 hours
Response time - impaired
Less than 2 hours
Supported languages
English / French
Improvement allowance **
2 days
Booster weeks ***
2 weeks / €400
Initial diagnostic review

Enterprise

€6000
per month
Ticket allowance/month
175
Dedicated account manager
Business hour monitoring *
24/7 monitoring
Response time - help
Max 2 hours
Response time - impaired
Less than 30 mins
Supported languages
English / French
Improvement allowance **
4 days
Booster weeks ***
4 weeks / €400
Initial diagnostic review

* Monday to Friday from 08:00 to 18:00 CET (excluding national holidays)
** Pooling If no critical incidents (level 3) in a month
*** Booster weeks per quarter

Interested to hear more?

Get in touch or book a call with the right person on our side, we will be glad to help.

Anthony Teisseire

Head of Engineering

Anthony, our Head of Engineering, is available for a nerd discussion. Infrastructure consultation, architecture, technical estimate, DevOps talks, AWS tools, etc ... he is your guy!

Book a tech call

Jan Andersen

Sales Director

Jan, our sales guru, is available for a business discussion.
Partnership, offering presentation, project discussion, pricing, he is the guy to negotiate with!

Book a sales call